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Certified Medical Assistant (CMA) - Pain Clinic (9938-147)

JOB TITLE: Certified Medical Assistant
DEPARTMENT: Pain Clinic
Job Summary:
The Certified Medical Assistant performs many administrative duties, including answering telephones, greeting patients, updating and filing patients' medical records, filling out insurance forms, handling correspondence, scheduling appointments, and laboratory services.
Essential Job Duties and Responsibilities:
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Welcomes patients by greeting them, in person or on the telephone; answering or referring inquiries.
Prepares patients for the health care visit by directing and/or accompanying them to the examining room; providing examination gowns and drapes; helping them to position themselves for the examination and/or treatment; arranging examining room instruments, supplies, and equipment.
Verifies patient information by interviewing patient; reviewing and/or recording medical history; taking vital signs; confirming purpose of visit or treatment.
Supports patient care delivery by helping health care providers during examinations; preparing laboratory specimens; performing basic laboratory tests on the premises; disposing of contaminated supplies; sterilizing medical instruments; administering medications on the premises; authorizing drug refills as directed; telephoning prescriptions to pharmacies; drawing blood; preparing patients for x-rays; taking electrocardiograms; removing sutures; changing dressings.
Educates patients by providing medication and diet information and instructions; answering questions.
Completes records by recording patient examination, treatment, and test results.
Generates revenues by recording billing information of services rendered; completing insurance forms; responding to insurance and other third-party inquiries.
Keeps supplies ready by inventorying stock; placing orders; verifying receipt.
Keeps equipment operating by following operating instructions; troubleshooting breakdowns; maintaining supplies; performing preventive maintenance; calling for repairs.
Maintains safe, secure, and healthy work environment by following, and enforcing standards and procedures; complying with legal regulations.
Maintains patient confidence and protects operations by keeping patient care information confidential.
Serves and protects the physician or health care provider practice by adhering to professional standards, policies and procedures, federal, state, and local requirements, and Joint Commission on Accreditation of Healthcare Organizations (JCAHO) standards.
Updates job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations.
Enhances health care practice reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.
SUPERVISORY RESPONSIBILITIES:
N/A
OTHER DUTIES AND RESPONSIBILITIES:
Please note that this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for their job. Duties, responsibilities, and activities may change at any time with or without notice.
KNOWLEDGE, SKILLS, COMPETENCIES, QUALIFICATIONS and EDUCATION AND/OR EXPERIENCE REQUIREMENTS:
CMA Certification
High school diploma or equivalent
Customer/Client Focus.
Ethical Conduct
Dependability
Procedural Skills
Documentation skills
Excellent Communication Skills
Flexibility
Initiative.
Personal Effectiveness/Credibility
Stress Management/Composure
Teamwork Orientation
Technical Capacity
PHYSICAL DEMANDS
Will frequently be required to lift objects and patients that weigh more than 50 pounds.
Must be able to exert at least 25 pounds of force to assist with patient moving..
Very active and requires standing, walking, bending, kneeling, stooping, crouching, crawling and climbing all day.
While performing the duties of this job, the employee is regularly required to talk and hear.
Dexterity: Frequent repetitive motion of hands/wrist involved.
Will be working in a clean, well-lighted area
May be required to deal with unpleasant environmental situations resulting from patient care or patient activity.
Hazards and Risks: Direct patient contact with possible exposure to communicable diseases, exposure to radiation and CRT.
USPI'S EDGE??? (Every Day Giving Excellence)
USPI'S EDGE??? is the key to the differentiation of USPI as a customer-focused company. The process of completing EDGE??? requirements establishes processes and measurements that are collected, assimilated, and shared throughout USPI. All employees are involved with EDGE???. The involvement can range from doing their jobs to taking on the role of gathering and/or entering data into the computer. All employees shall at some time during their employment be required to participate in the EDGE??? program.
HEALTH INSURANCE PORTABILITY AND ACCOUNTABILITY ACT OF 1996
Responsible for knowing the processes involved assuring the standards established by HIPAA, and ensuring they are followed including the practices and records relating to the use and disclosure of Protected Health Information.
WORK AUTHORIZATION/SECURITY CLEARANCE
Must be authorized to work in the United States.
AAP/EEO STATEMENT
Dunes Surgical Hospital is an Equal Opportunity Employer


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